Privacy Policy for Northern Anchor Repairs
Northern Anchor Repairs ("we," "our," or "us") is committed to protecting the privacy of its clients and visitors to our online platform. This Privacy Policy describes how we collect, use, and disclose information when you visit our site, use our services, or otherwise interact with us.
Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Identifiable Information: This includes information you provide directly to us when you request a service, inquire about our offerings, or contact us. This may include your name, address (for service delivery), phone number, and email address.
- Service Information: Details regarding the home repair, plumbing, electrical, drywall, painting, carpentry, appliance installation, or preventative maintenance services you request or receive from us.
- Technical Usage Data: When you access our online platform, we may automatically collect certain information about your device and how you interact with our site, such as IP address, browser type, operating system, and pages viewed. This data helps us improve our online presence.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain services such as general home repairs, plumbing fixes, electrical troubleshooting, drywall repair, painting, minor carpentry, appliance installation, preventative maintenance for residential properties, and small commercial property upkeep.
- To communicate with you, including responding to inquiries, scheduling appointments, providing service updates, and offering customer support.
- To process transactions and send related information, including confirmations and invoices.
- To improve our services, understand service usage trends, and develop new service offerings.
- To comply with legal obligations and protect our legitimate business interests, including establishing, exercising, or defending legal claims.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies or individuals who perform services on our behalf, such as payment processing, scheduling software, or IT support. These service providers are obligated to protect your information and use it only for the purposes for which it was provided.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights or if you have questions about our privacy practices, please contact us using the contact details below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. The updated version will be effective as soon as it is accessible.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Northern Anchor Repairs
2847 Maplewood Drive, Suite 201
Edmonton, Alberta, T5M 3L5
Canada